Tech Support Request

Prefer to call? Our technical support line is (706) 705-8690. Submitting the form below is the fastest way to open a support ticket and get a ticket number.

How support works: submit the form below and you get a ticket number right away. Then call LD Technology, the manufacturer, at (305) 379-9900 for direct technical support. If you have not heard back from them within 24 hours, let us know and we will step in.

Expert Device Support: We’re Here to Help.

If you are experiencing a technical issue with your CMAT Advantage system, TM-Flow device, or any HealthWright Technologies diagnostic equipment, our dedicated support team is ready to assist. Start by submitting the form below so you get a ticket number and we can track your issue to resolution. Include your device model, a description of the problem, and any error messages you may have encountered.Hands-on technical support is handled directly by LD Technology, the manufacturer of the device. Once your ticket is in, call their support line at (305) 379-9900 with the unit and its laptop powered on, and their technicians will work through the issue with you live. If you have not heard back from LD within 24 hours, reply to your ticket confirmation email, or call (706) 705-8690 and leave a voicemail with your callback number so we can step in and push it from our side.

We are committed to keeping your diagnostic systems running smoothly so you can continue delivering exceptional patient care.Before submitting your request, please have your device serial number available if possible. This helps us locate your account and service history quickly. If you believe there may be a patient safety concern, call (706) 705-8690 and, if you reach voicemail, leave a message with your callback number and email contact@healthwrighttechnologies.com so we can pick it up right away.