Partner Practice Case Study
How a Specialty Vein Practice Made CMAT Advantage Part of Daily Care
How does CMAT Advantage testing actually fit into a busy specialty practice? A Southeastern specialty vein practice with a multi payer patient base shared its experience, in its own words. The practice is kept anonymous at its request; the account below is drawn directly from the summary its leadership submitted to HealthWright.
At a glance
- Specialty vein practice with a multi payer patient base in the Southeast
- CMAT testing embedded across front desk, vascular technologist, and provider workflows
- 90% of scheduled patients follow through with testing, as reported by the practice
- Structured retest protocol driven by CMAT scores, from 3-month to annual intervals
The starting point
The practice wanted better visibility into vascular and autonomic risk for its patients without adding cost barriers or disrupting a full schedule. After introducing CMAT Advantage from HealthWright Technologies, the team reports “measurable improvements in patient care quality, operational efficiency, and financial outcomes.”
How it runs day to day
The practice built CMAT into its existing roles instead of adding staff. Patients complete a CMAT symptoms questionnaire before testing to confirm criteria are met. Scheduling adds 15 minutes to each testing appointment. Scores are recorded on the appointment calendar and superbills, so billing and follow up scheduling stay accurate without extra steps. In the practice’s words: “The protocol was adopted quickly due to easy-to-follow training materials and logical integration points.”
Follow up driven by data
Every score routes the patient into a defined re-evaluation path. Initial abnormal results below 80% retest in 3 months. Persistent abnormal results below 60% retest every 3 months. Mild improvement in the 60 to 79% range retests in 6 months. Normal results above 80% retest annually. The structured scoring “supports timely intervention and patient tracking,” with high risk and surgical patients prioritized.
What patients experience
Each patient receives a summary with selected report pages and individualized recommendations. The practice reports the visual nature of CMAT reports “has increased understanding, engagement, and follow-through,” and that testing carries “very little to no patient out-of-pocket cost,” which has driven greater patient acceptance and fewer cost related care deferrals.
Honest lessons from implementation
The practice is candid about what it worked through. A small share of tests were incomplete due to patient body habitus. Roughly 10% of scheduled tests were affected by opt outs or time limits. The team also learned to keep the blood pressure cuffs plugged in overnight. Their assessment is that these were solved “through workflow refinements and patient education,” with HealthWright’s team “readily available and willing to assist with any needs including training and follow up.”
Their advice to a practice starting out
- Designate a CMAT program lead within the clinic.
- Get staff engaged early. The HealthWright led training is key.
- Establish clear billing protocols from the start.
- Communicate the clinical benefits to patients.
- Keep an open line to HealthWright for support.
The practice’s conclusion
“The CMAT system has significantly improved our ability to deliver high-quality, data-informed care without adding cost barriers for patients… We believe CMAT represents a high-value asset for any practice aiming to elevate vascular care standards.”
Submitted by the practice’s Vice President of Revenue and Business Development
See it in your own workflow
The fastest way to evaluate CMAT Advantage for your practice is a 25 minute overview demo. It covers the clinical, workflow, and billing questions with your decision makers in one sitting.
Disclaimer: This article is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for diagnosis, treatment, and clinical decision-making.